Course Curriculum

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    1. TSOLife Academy: Foundations Introduction

    2. TSOLife High-Level System Overview

    1. Essentials of Interviewing

    2. The Four C's of Quality Interviews

    3. Using Data to Create Engagement Opportunities

    4. Interview Sample

    5. Check-In Interviews

    6. Knowledge Check

    1. Managing Resident Profiles

    2. How to Archive and Unarchive a Resident

    3. Data Intake

    1. Quality of Life Overview

    2. Quality of Life: Interpreting the Data

    3. Resident Engagement Plans

    4. Actionable Insights Overview

    5. Knowledge Check

    1. Engagement Platform Overview

    2. Content Platform Overview

    3. How to Create and Send an Announcement

    4. Calendar Overview

    5. Dining Calendar

    6. How to Create an Event

    7. Attendance Tracking

    8. Newsletters Overview

    9. Printing Overview

    10. Knowledge Check

    1. Digital Signage Overview

    2. How to Create a New Screen

    3. Displaying Dining Menus on Digital Signage

    4. Syncing Digital Signage

About this course

  • Free
  • Video Microlearning
  • Knowledge Checks
  • Certification Exam